Business Critical Continuity is our promise that your network infrastructure will not go down (and won’t let you down!) and disrupt your business. Nobody wants to lose any opportunity for profit and productivity in the event of an unforeseen disruption in network operations.
Emerson Network Power consistently anticipates your rapidly changing business environment to ensure that your business backbone is protected and always running. With Emerson Network Power, you enjoy the peace of mind that comes from knowing that somebody takes care of ensuring that your infrastructure works efficiently even in unwanted downtimes.
This is where Emerson Network Power Global Services commences its commitment of going beyond selling solutions.
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So, what happens after every sale?
Our commitment doesn’t end after every closed deal.
From the beginning, Emerson has recognized that selling you equipment and solutions is only half of the protection equation. Having the ability to service it -- wherever and whenever it's needed -- is vital to maintaining the systems availability of our customers.
More than 35,000 customers in 70 countries around the world trust Emerson’s Global Services to minimize critical system emergencies and interruptions. We're backed by the largest technical support and customer response system in the industry with more than 1,000 factory-trained and company-employed service professionals in more than 100 service centers ready to assist in maintaining your uptime, 24 hours a day, every day of the year. |
With this, Emerson Global Services takes pride in ensuring that every Emerson Network Power customer can enjoy reliable service whenever and wherever needed. More than ever, we boast of our:
- Factory Trained And Authorized Customer Engineers
- Guaranteed Response Times
- 24x7 Customer Response Center
- Emergency Call Escalation Process
- Safety Policy Corporate Commitment
- Customer Services Network
- Technical Support Network
- Multi-Tiered Parts Availability
- Factory Field Change Notices
- Professional Services Programs
- Extensive Technical Support
- Ongoing Key Performance Measures