Our Deliverables to our Partners

The Uptime Partner Program offers a full range of valuable sales support tools and services. The deliverables are structured under the following categories to ensure the best customer experience:

CAPABILITY Local Emerson Network Power Cooling And Power Experts Your local Emerson Network Power experts are industry specialists who are available to help you with customer calls, site visits, local seminars and training. Our team also may offer you shared contacts with local facilities managers, contractors and engineers. Training/Certification Emerson Network Power provides comprehensive training and meaningful certifi cation on our product solutions to make you even more valuable to your customers.

BENEFITS Market Development Funds (MDF) Funds are often available for local events in which the Emerson Network Power target prospective end-users along with Partners. Customer Contact Programs This unique initiative focuses on providing an opportunity to select partners for designing and executing marketing programs targeted to their intimate set of customers. Qualified Leads and Project Registration Product leads are generated and qualifi ed by Emerson Network Power and passed to Uptime Partners. The Project Registration program strengthens existing partner loyalty by providing clarity and minimizing channel conflict. Rebates and Discounts Emerson Network Power offers you many program advantages that will help increase your earning potential, including program rebates, strategic case discounts and referral earning programs.

SUPPORT Channel Support Emerson Network Power offers a dedicated Channel support team to assist you with any questions regarding the program. They stand ready to answer questions about product applications, orders, warranty information and general Uptime Partner program inquiries. Product Warranty Emerson Network Power provides fast-response warranty support, including full replacement of products and the availability of warranty extensions. If a Liebert product requires warranty service, it will be repaired at the customer’s location or replaced. Web Site Uptime Partners can login to our secured Partner Zone area to access our wide selections of Partner Tools which are designed to keep them well equipped at all times.

DISTRIBUTION EFFICIENCY Distributor Partnership Emerson Network Power maintains a strong partner program with the best distributors in the region, to ensure availability of products.