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As operators in emerging markets expand their coverage to remote areas to target lower value subscribers, the need to effectively monitor these remote sites at the lowest cost possible becomes evident. In developed markets, after introducing mobile number portability, operators’ biggest priority is to satisfy their exiting customers and reduce customer churn. Poor network quality and reliability are the dominant reasons for customers to shift network providers. The demand to achieve high reliability is driving usage of more sophisticated monitoring systems.

Meet Aaron Wang, Emerson Network Power’s Monitoring Product Manager for telecom networks. Based in Malaysia, Aaron is responsible for the entire Asia Pacific region, and has over 10 years’ experience in the monitoring and management solutions industry.

“Monitoring is indeed essential in today’s rapid deployment rate, especially now that managing and maintaining all these sites has become complex and costly. The problem, however, is that network operators seem to overlook the potential impact of network infrastructure failure on their core business service."  More


Emerson Network Power’s monitoring system manages power equipment, air conditioners and the environment in the communication sites in real time, ensuring reliable operation of telecom systems and providing means and tools for minimal guarding.  More



With extreme competition among telecom providers to attract and retain subscribers, and the emergence of 3G networks and high-bandwidth services, there has been an increased focus on quality of service among network operators.  More


Today’s telecom networks are becoming more complex. The convergence of voice, audio, video and data, together with the pressure to reduce operating costs, make today’s networks increasingly difficult to manage.  More

A leading mobile company in China has significantly reduced its downtime by 71% and achieved total network uptime of as much as 99.87%; lessened its routine inspections from 36 to 12 times per year; and halved its service engineer headcount.

Prior to integrating Emerson’s power and environment monitoring system, the customer has had two mobile switching site failures and 11 base station failures all due to faulty power supply and communication interruption.

Know more about Emerson Network Power Solutions for Telecom

 

 

 

Best in class products that display technology leadership, indoor and outside solutions that are modular but can be fully customized as well as network wide monitoring and Energy management solutions that integrate service support around Asia will be featured in future editions of CommsConnect.