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Technical Support 
Technician

Emerson Network Power (India) is committed to providing the support you need at the most prompt time, when needed, where needed.


You may reach us through the following:

TECHNICAL SUPPORT HOTLINES
        
        Telephone Number:
        (91) 9867-636-802
        Email:
        manoj.nag@emersonNetworkpower.co.in


Warranty Support


The following simple and easy steps will facilitate fast warranty claims for defective UPS units:

 



IMPORTANT!

  • Standard warranty on UPS units is 2 years from end-user invoice.
  • For unit replacement, surrendered defective unit should include complete accessories (i.e.: cables, manuals and battery)
  • Replacement units may either be reconditioned unit or on critical / special cases, brand new units.
  • The tenure of the warranty of the original unit remains the same even if a replacement unit has been issued. 

 

Authorized Service Provider list:

ZONE

EAST

EAST

Zonal/Area Office

GUWAHATI

JAMSHEDPUR

BP NAME

KALCOM SYSTEMS

JUPITER SYSTEMS

Address

CHANCELLOR COMMERCIALS (2ND FLOOR), H B ROAD, PAN BAZAR, GUWAHATI - 781 001

1ST FLOOR, IMA BUILDING, DAMODAR ROAD, SAKCHI, JAMSHEDPUR - 831001

Office no.

0361-2632780 / 2633516, 0364-2521500 / 2521011

0657-2433088 / 2427471

STATE

ASSAM

JHARKHAND

CITY

GUWAHATI

JAMSHEDPUR

Proprietor Name

MR. RAJIV KALRA

MR. SHUKLA

Service Head

MR. PRANJAL SNOWAL

MR. MITHILESH KUMAR

Contact No.

99540 70904

9431704629

ENPI Contact Name

Mr. Utpal Mandal

Mr. Arnab Roy

Contact No.

9435109145

9934011801

ZONE

EAST

EAST

Zonal/Area Office

JAMSHEDPUR

BHUBANESHWAR

BP NAME

TIRUPATI ENTERPRISES

KEY BUSINESS SYSTEMS

Address

RANCHI CLUB COMPLEX, MAIN ROAD, RANCHI - 834 001

PLOT NO.: 69, 2ND FLOOR, SATYA NAGAR, BHUBANESHWAR - 751 007

Office no.

0651-2311205 / 2314058 / 2200508

0674-507105

STATE

JHARKHAND

ORRISA

CITY

RANCHI

BHUBANESHWAR

Proprietor Name

MR. SUMIT KHEMKA

MR. SRUTI RANJAN PATNAIK

Service Head

MR. DILIP CHACRAVARTI

MR. NIRANJAN

Contact No.

9835711491

99375 00595

ENPI Contact Name

Mr. Arnab Roy

Mr. Somnath Deb

Contact No.

9934011801

9937427244

ZONE

EAST

EAST

Zonal/Area Office

GUWAHATI

KOLKATA

BP NAME

EASTERN COMMERCE

OPTO AUDIO

Address

54-H G BASAK ROAD, AGARTALA, TRIPURA (W) - 799 001

1/1 SOURIN ROY ROAD, CALCUTTA - 700 034

Office no.

0381-305166 / 324280 / 323221

033-2458-4173, 2468-7297/8615 / 7492

STATE

TRIPURA

WEST BENGAL

CITY

TRIPURA

KOLKATA

Proprietor Name

MR. NANDESH DAS

MR. O P JALAN

Service Head

MR. SAJAL PAL

MR. P.DAS

Contact No.

94361 69323

98300 36945

ENPI Contact Name

Mr. Utpal Mandal

Mr. Swapan Karmakar

Contact No.

9435109145

9831449778

ZONE

EAST

EAST

Zonal/Area Office

KOLKATA

KOLKATA

BP NAME

G.P. TRONICES

ARC INFOTECH

Address

502-KAMALALAYA CENTRE (5TH FLOOR), 156A- LENIN SARANI, CALCUTTA - 700 013

109/28, HAZRA ROAD, KOLKATA - 700 026

Office no.

033-22154705/0301, 22150919

033-2475-8377, 2476-2517/5814

STATE

WEST BENGAL

WEST BENGAL

CITY

KOLKATA

KOLKATA

Proprietor Name

MR. S K ROYCHOWDHURY

MR. RAJESH KHANNA

Service Head

MR. SANKAR PAL

MR. PRADIPTA BASU

Contact No.

98318 46618

98300 93617

ENPI Contact Name

Mr. Swapan Karmakar

Mr. Swapan Karmakar

Contact No.

9831449778

9831449778

ZONE

NORTH

NORTH

Zonal/Area Office

CHANDIGARH

DELHI

BP NAME

SNA POWER

SINEWAVE TECHNOLOGIES

Address

SCO NO. 120-121, BASEMENT,SECTOR-8 C, MADHYA MARG.CHANDIGARH - 160 018.

53, DOUBLE STOREY,NEW RAJINDER NAGAR,NEW DELHI 110 060.

Office no.

0172-2540624/2540658/2540675

011-28742942/28744692

STATE

CHANDIGARH

DELHI

CITY

CHANDIGARH

NEW DELHI

Proprietor Name

MR. S.K.CHECKER

MR. VIPIN MAHAJAN

Service Head

MR. S.K.CHECKER

MR. SHIVKUMAR SHARMA

Contact No.

9876336363

9871296097

ENPI Contact Name

Mr. Rajesh Agarwal

Mr. Sanjay Raina

Contact No.

9216856915

9910245945

ZONE

NORTH

NORTH

Zonal/Area Office

DELHI

JAIPUR

BP NAME

OFFCOM SYSTEMS

ASTECH COMPUPOWER

Address

C-20B(G.F.), KALKAJINEW DELHI- 110019.

ASTECH COMPUPOWER PRIDE ENGINEERSASH TECH AGENCIESPOWER TECH

Office no.

011-26222141/2621305326460362

0141-5103109

STATE