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Technical Support 
Technician

Emerson Network Power (Malaysia) is committed to providing the support you need at the most prompt time, when needed, where needed.


You may reach us through the following:

TECHNICAL SUPPORT HOTLINES
        
        Toll Free Number:
        0-800-1-882288
        Email:
        UPSTECH@emersonNetworkpower.com


Warranty Support


The following simple and easy steps will facilitate fast warranty claims for defective UPS units:

 



IMPORTANT!

  • Standard warranty on UPS units is 2 years from end-user invoice.
  • For unit replacement, surrendered defective unit should include complete accessories (i.e.: cables, manuals and battery)
  • Replacement units may either be reconditioned unit or on critical/ special cases, brand new units.
  • The warranty of the original unit continues even if a replacement unit has been issued.

 

       Authorised Service Centers

    FPS (M) Sdn. Bhd

    No 60, Jalan Radin Tengah,

    Banadar Baru Seri Petaling

    57000, Kuala Lumpur

    Tel: 03-90581317

    or

    1G & 1-1, Jalan Bukit Kecil 1A

    Taman Sri Nibong,

    11900 Bayan Lepas, Penang

    Tel: 04-6462317